Our secondary mode of payment is through money remittance. We accept any agent/ company; however we prefer only 5 which we think are the most reliable. In this post we will review Cebuana Lhuillier, Western Union, LBC, M. Lhuillier and Palawan Express. On our other reviews, we cite each subject's quick stats and some of their pros and cons; however in this review we made a table / chart to better see the comparison of each subject. Take a look...
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Cebuana Lhuillier . Is our second favorite. They may not be the cheapest to send money through; however, their TEXT tracking is highly convenient.
- Number of Branches: They have the second most number of branches in the Philippines, second to Western Union.
- Operating Hours: Regular operating hours are from 8:30 am to 5:30 pm
- Branches Ambiance and Customer Service: Cebuana Lhuillier's branches are very well maintained and are fully airconditioned. Most branches have seats in case there is a need to wait. Customer Service is average.
- Website: Is easy to navigate, however does not have an online tracking option.
- Tracking: Money remittance status is easy to track. Just send an SMS: CEBUANA<space>STATUS<space>Control Number and send it to Smart 09209582455, Globe 09178088793 or Sun 09328428562. (This is why we love them. Remittances are very easy to trace). You may call also their hotline (02) 779-9800 (PLDT) or (02) 759-9800 (Globelines)
- For more information click here.
Western Union .Is our third favorite because they are everywhere and online tracking is possible on their website.
- Number of Branches: They have the most number of branches in the Philippines.
- Operating Hours: Varies depending on the branch. In pawnshops operations are usually until 6PM, but in malls they are open for as long as the mall is open.
- Branches Ambiance and Customer Service: Varies depending on the branch. Where we are in Marikina, some are air-conditioned and in some, you have to wait outdoors lol.
- Website: Is a little dated but money remittance could be tracked for as long as you have the MTCN (Money Transfer Control Number) . You may also call their hotline at 1-800-1-888-1200
- Tracking: Online tracking is possible.
- For more information click here.
M. Lhuillier . Is our least favorite.
- Number of Branches: They only have a few branches in each city but they have branches in remote areas of the Philippines.
- Operating Hours: Varies depending on the branch. In Metro Manila and other key cities in the Philippines they have branches that are open 24/7 ; however their regular operating hours are 9 AM - 6 PM
- Branches Ambiance and Customer Service: M. Lhuillier's branches are very well maintained and are fully airconditioned; however the queues are just unreal! They handle too many transactions so be ready to lineup for 1-2 hours. (Big No-No!)
- Website: Is the easiest to navigate and the most visually appealing.
- Tracking: Online tracking is not possible but they do e-mail tracking through customercare@mlhuillier.com, but not if you are in a hurry, just call their hotline at 1-800-105-723-252
- For more information click here.
LBC. Their service is ok but their remittance rates are too high.
- Number of Branches: Branches are well distributed throughout the Philippines. Every city has an LBC Branch or two.
- Operating Hours: Regular operating hours are 9am - 6pm
- Branches Ambiance and Customer Service: Like M. Lhuillier, LBC branches handle too many transactions, from courier services to bills payment to e-loading etc. so be ready to lineup for about an hour in key branches. :(
- Website: The least favorable. Offers very limited information on money remittance. The Web Designer spent more time on the bells and whistles and not the site content. The site is a bit difficult to navigate, with too many pop ups that load very slowly.
- Tracking: Online tracking is not possible but once the remittance is claimed, LBC sends a text update to the sender. Other than that you can track it by calling their hotline at 8585-999 (Metro Manila) or 1-800-10-8585-999 (Provincial)
- For more information click here.
Palawan Express. Has the lowest remittance charge that's why this is our favorite!
- Number of Branches: There aren't many Palawan Express branches, however you may claim the remittance in any LBC or Tambunting branch! :)
- Operating Hours: Regular operating hours are 8am - 5:30pm
- Branches Ambiance and Customer Service: Most branches aren't air-conditioned and not as well-maintained as Cebuana, ML or LBC; however their service is quite efficient since they only handle a few types of transactions.
- Website: Is easy to navigate and has a Live Chat Option.
- Tracking: Online tracking is not possible but a text update is automatically sent to the recipient and the sender to confirm that the money is ready for remittance. Other than that you can track it by sending them an e-mail through this link.
- For more information click here.
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